PATIENT RIGHTS
At Joy Alex Healthcare Foundation, we are committed to respecting and protecting the rights, dignity, privacy, and well-being of every patient. We believe that every individual deserves compassionate, respectful, and high-quality healthcare tailored to their unique needs.
Our patients have the right to:
- Receive safe, compassionate, and respectful care.
- Be treated with dignity, without discrimination.
- Receive clear and understandable information about their care and treatment.
- Participate in decisions regarding their healthcare.
- Maintain privacy and confidentiality of their personal and medical information.
- Know the expected benefits, risks, and alternatives of recommended treatments.
- Ask questions and receive appropriate answers from our healthcare team.
- Refuse or discontinue treatment, where legally and medically applicable.
- Receive information about available healthcare services and associated costs.
- Raise concerns, provide feedback, or make a complaint without fear of discrimination or retaliation.
At Joy Alex Healthcare Foundation, we are dedicated to ensuring that every patient feels heard, respected, informed, and supported throughout their healthcare journey.
A compassionate non-profit delivering accredited home nursing, doctor visits, physiotherapy, geriatric support, and home ICU services across India.